Counselling and Support

What Is Counselling and Support in Aged Care?

Counselling and support in aged care are like a warm blanket for your mind. They’re services designed to help you or your loved ones talk through challenges, manage emotions, and find practical solutions to life’s bumps. Whether you’re feeling lonely, stressed about health changes, or just need someone to listen, these services offer a safe space—no judgment, no pressure.

Who Needs Counselling or Support?

Let’s be honest: aging can throw curveballs. Maybe you’re adjusting to retirement, coping with losing a partner, or feeling overwhelmed by health issues. Counselling isn’t just for “big problems.” It’s for anyone who wants to feel heard, understood, or guided through tough moments. Even caregivers can use a shoulder to lean on!

Types of Support Available

Australia offers a mixed bag of help. Here’s the lowdown:

  • Talk therapy: Chat one-on-one with a trained counsellor (think of them as a feelings mechanic).
  • Group sessions: Share experiences with others in similar boats—it’s like a book club, but for support.
  • Family counselling: Fix communication hiccups with loved ones. Perfect for when Uncle Bob keeps nagging about your diet.
  • Crisis lines: Immediate help for those “I can’t cope” moments. Available 24/7, like a superhero hotline.

How to Access These Services

Getting help is easier than teaching a parrot to say “G’day.” Here’s how:

  1. Ask your GP: They’ll point you to local services or create a mental health plan (which can cover free sessions).
  2. Aged care providers: Many facilities have counsellors on staff—just raise your hand and ask.
  3. Government programs: Check out My Aged Care or the Commonwealth Home Support Programme.
  4. Community groups: Local clubs or charities often host free support groups
How to Access These Services

Why It’s Worth a Try

Talking about feelings isn’t as scary as parallel parking! Counselling can:

  • Help you cope with grief, anxiety, or loneliness.
  • Teach tools to handle stress (like breathing tricks or problem-solving hacks).
  • Connect you to others who “get it.”
Why It’s Worth a Try

Final Thoughts

Life’s too short to white-knuckle through tough times alone. Counselling and support aren’t magic fixes, but they’re like a trusty toolbox for your emotions. Whether you’re in aged care or helping someone who is, remember: asking for help isn’t a weakness. It’s like admitting you need glasses—it just helps you see things clearer.

Frequently Asked Questions

What is Counselling and Support in Aged Care?

Counselling and support are services designed to help you or your loved ones talk through challenges, manage emotions, and find practical solutions to life's bumps. These services offer a safe space, free of judgment or pressure, for those feeling lonely, stressed about health changes, or who just need someone to listen.

Who is the target audience for aged care counselling and support?

Counselling and support are for anyone who wants to feel heard, understood, or guided through tough moments associated with aging. This includes individuals adjusting to retirement, coping with the loss of a partner, feeling overwhelmed by health issues, or simply wanting to feel heard. Caregivers are also encouraged to seek support.

What types of support are available in Australia?

Australia offers several types of support, including Talk therapy (one-on-one sessions with a trained counsellor), Group sessions (sharing experiences with others in similar situations), Family counselling (to fix communication issues with loved ones), and Crisis lines (immediate help available 24/7).

How can I access aged care counselling and support services?

You can access services by asking your GP, who can point you to local resources or create a mental health plan that may cover free sessions. Other access points include aged care providers (many have counsellors on staff), Government programs like My Aged Care or the Commonwealth Home Support Programme, and Community groups and charities that often host free support groups.

More Glossary items

Whistleblower protections in aged care encourage people to speak up about wrongdoing without fear. These laws promote transparency, accountability, and safer care for everyone.
The Higher Everyday Living Fee (HELF) is a new optional charge in Australian aged care for residents who choose premium everyday living services. It enhances fairness and consumer protection by ensuring participation is voluntary, transparent, and supported by strong safeguards.
Dignity of Risk recognises every person’s right to make their own choices, even when those choices involve some level of risk. In aged care, it encourages carers to support informed decision-making rather than restrict autonomy, helping older people live meaningful and independent lives.
Australia’s Serious Incident Response Scheme (SIRS) is a national framework that protects older people in government-funded aged care by preventing, managing, and reporting serious incidents such as abuse, neglect, and unexpected deaths. It requires all Commonwealth-funded providers to maintain an incident management system and report priority incidents to the Aged Care Quality and Safety Commission within strict timeframes.
Security of tenure in aged care is a fundamental legal right that guarantees permanent residents a secure place to live, preventing them from being forced to leave their residential aged care home without a specific, legally defined reason. If an aged care provider must ask a resident to leave, they are required to follow a strict process, which includes finding suitable and affordable alternative accommodation before any move can occur.
Wellness is the ongoing practice of caring for your body, mind, and relationships to live a healthier, happier, and more balanced life.
A wallet check is the routine of reviewing your wallet to ensure you have all essential items like ID, cash, cards, and documents before leaving home.
The Veterans’ Supplement is a financial payment provided to eligible veterans to help with extra living and healthcare costs related to their military service.