Meet Norma, The Secure AI Assistant For Aged Care

Empower your staff with instant and secure access to resident information, policies, and compliance requirements, with every answer aligned to the Strengthened Aged Care Quality Standards and your organisation’s policies. Providing clarity at the point of care.
Ask Norma
Norma is purpose-built for Australian aged care, helping staff and students understand standards, terminology, and documentation expectations - without replacing clinical judgment.
Standard 01 compliance card with sub-standards 1.1 to 1.3.

Instant access to compliance across your organisation

For Executives & Board Members
Maintain your star ratings with instant access audit-ready evidence, policy alignment reports, available for query via Norma - ensuring your organisation is always prepared for audit time .

Easily uncover gaps in clinical training across your staff.

For Clinical Care Managers
Uncover commonly asked queries through Norma to identify training gaps on the floor.
Query Log dashboard tracking critical P1 incidents.
Gap Analysis Query for missing evidence in Standard 1.

Uncover compliance blind spots for audits

For Quality & Compliance Managers
Use Norma to understand and navigate the Strengthened Aged Care Quality Standards to improve your facilities audit readiness.

No more logging into multiple systems to get the data you need

For Registered Nurses
Norma integrates with your existing medication, incident, and care management systems so you can have all the information you need in one simple login.
Norma query displaying resident medication history.
Norma query displaying resident medication history.

Resident summary and care plans at your fingertips

For Personal Care Assistants
Ask Norma about the status of the residents in your care today. Get a summary of their care notes and preferences.

How It Works

Acsess information from multiple systems in one place. Norma transforms your facility’s rigid data into an interactive conversation. Whether you need to check specific standards or review organisation wide performance, Norma retrieves the evidence you need in seconds, ensuring you are always audit ready.
Video Thumbnail

How Norma Can Help Your Workforce

Governa Connect management and operations icon.

Instant Answers When Your Staff Need Them Most

Norma provides reliable, compliant answers in seconds. No digging through manuals. Just quick clarity that keeps care consistent and reduces risk.
Governa Connect analytics and performance reporting icon.

Support for a Multilingual Workforce

Norma answers questions in 50+ languages, helping staff understand procedures and compliance requirements, reducing mistakes, and supporting safer care.
Governa Connect quality and satisfaction ratings icon.

Complex Compliance, Explained Simply

For new or casual staff, Norma turns complicated information into plain English so it could be understood by anyone.
Governa Connect real-time compliance tracking icon.

Save Time Preparing For Audits

Instantly query your existing policy against the Strengthened Aged Care Quality Standards to understand gaps in your organisation.

Built for Australian Aged Care

Learn More About

Governa Connect Compliance Infrastructure

Tablet displaying Governa Connect Norma AI interface.