Meet Norma, The Secure AI Assistant For Aged Care
Empower your staff with instant and secure access to resident information, policies, and compliance requirements, with every answer aligned to the Strengthened Aged Care Quality Standards and your organisation’s policies. Providing clarity at the point of care.

Norma is purpose-built for Australian aged care, helping staff and students understand standards, terminology, and documentation expectations - without replacing clinical judgment.

Instant access to compliance across your organisation
For Executives & Board Members
Maintain your star ratings with instant access audit-ready evidence, policy alignment reports, available for query via Norma - ensuring your organisation is always prepared for audit time .
Easily uncover gaps in clinical training across your staff.
For Clinical Care Managers
Uncover commonly asked queries through Norma to identify training gaps on the floor.


Uncover compliance blind spots for audits
For Quality & Compliance Managers
Use Norma to understand and navigate the Strengthened Aged Care Quality Standards to improve your facilities audit readiness.
No more logging into multiple systems to get the data you need
For Registered Nurses
Norma integrates with your existing medication, incident, and care management systems so you can have all the information you need in one simple login.


Resident summary and care plans at your fingertips
For Personal Care Assistants
Ask Norma about the status of the residents in your care today. Get a summary of their care notes and preferences.
How It Works
Acsess information from multiple systems in one place. Norma transforms your facility’s rigid data into an interactive conversation. Whether you need to check specific standards or review organisation wide performance, Norma retrieves the evidence you need in seconds, ensuring you are always audit ready.
How Norma Can Help Your Workforce
Instant Answers When Your Staff Need Them Most
Norma provides reliable, compliant answers in seconds. No digging through manuals. Just quick clarity that keeps care consistent and reduces risk.
Support for a Multilingual Workforce
Norma answers questions in 50+ languages, helping staff understand procedures and compliance requirements, reducing mistakes, and supporting safer care.
Complex Compliance, Explained Simply
For new or casual staff, Norma turns complicated information into plain English so it could be understood by anyone.
Save Time Preparing For Audits
Instantly query your existing policy against the Strengthened Aged Care Quality Standards to understand gaps in your organisation.
Built for Australian Aged Care
Learn More About
Governa Connect Compliance Infrastructure

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