Veteran and war widow/widower pensioners

Veteran and War Widow/Widower Pensioners in Aged Care

Aged care services are available to support older Australians, including those who have served in the military or who are spouses of those who have served. The term “Veteran and war widow/widower pensioners” refers to a group of people who may have specific entitlements and access points for aged care, often through the Department of Veterans' Affairs (DVA), in addition to general government-funded services.

Understanding the meaning of this group and how their status affects their access to support is important when planning for aged care.

Who are Veteran and War Widow/Widower Pensioners?

Veterans are former members of the Australian Defence Force who meet certain criteria relating to their service. They may be eligible for a range of pensions, payments, and services from the DVA.

War widows and war widowers are spouses or partners of deceased veterans who have been granted a War Widow/er’s pension. This pension is granted in recognition of the veteran's death being service related.

The term "pensioners" in this context signifies that they are receiving financial support related to their or their late partner’s military service, which can influence their financial assessment for aged care fees.

Accessing Aged Care Services

Older veterans and war widow/widowers are generally eligible to access the same government-funded aged care services as other Australians, provided they meet the standard eligibility criteria. These criteria typically require a person to be 65 years and over, or 50 years and older (or 45 years and older if Aboriginal or Torres Strait Islander) and homeless or at risk of homelessness.

Veterans and war widow/widowers have two potential routes for support:

  1. General Government-Funded Aged Care: This includes Home Care Packages and residential aged care, accessed through My Aged Care and requiring an assessment. Some aged care providers may specifically tailor their services to meet the background and needs of veterans.
  2. Department of Veterans' Affairs (DVA) Support: The DVA offers various forms of aged care support, health care, and other services that veterans and war widows/widowers may be eligible for, depending on their specific needs and situation. The assessment processes for DVA-funded services can differ from the general My Aged Care process.

How Pension Status Affects Aged Care Fees

When a person enters residential aged care or receives a Home Care Package, their income and assets are usually assessed to determine if they need to contribute towards the cost of their care.

For a veteran or a war widow/widower, the War Widow/er’s pension is generally treated as income when calculating aged care fees. However, there is an exception to this rule: if the war widow/er is also a veteran in their own right with qualifying service, the pension may be treated differently.

It is strongly recommended that individuals receiving DVA pensions seek financial advice or contact the relevant government body to understand precisely how their pension will be treated in their individual aged care fee calculation.

Understanding the Importance in Aged Care

Recognizing this group of pensioners allows aged care providers and support systems to address their unique circumstances. Providers who offer tailored care understand the potential health needs related to military service and can offer support that respects their identity and culture as veterans or war widows/widowers. This recognition helps ensure that this group receives respectful and appropriate care.

Frequently Asked Questions

Can veterans receive aged care through both My Aged Care and the DVA?

Yes, older veterans can often access services funded by My Aged Care and support funded by the Department of Veterans' Affairs (DVA). The types of services they receive depend on their individual care needs and eligibility for each program.

Do war widow/er pensions count as income for calculating aged care fees?

Generally, yes. The War Widow/er’s pension is usually assessed as income when calculating a person’s aged care fees, though exceptions apply if the recipient is also a veteran with qualifying service.

How does a veteran or war widow/widower start the aged care process?

They can start the process by contacting My Aged Care to arrange an assessment for government-funded services, and they should also check their eligibility for support programs available through the DVA.

More Glossary items

War widow and widower pensions provide vital financial support to the surviving partners of veterans. These government payments are generally non-taxable and are treated differently in aged care assessments, often reducing or eliminating means-tested care fees for residential or home care services. Understanding how these pensions interact with aged care fees can help recipients plan their finances and maintain access to essential services.
The System Governor plays a vital role in Australia’s aged care system, overseeing service quality, continuity, and fair access for older Australians. This post explains its responsibilities, including policy development, provider accountability, and initiatives like Star Ratings, ensuring that aged care services are reliable, safe, and equitable.
Substitute decision-making is used when an older person can no longer make important decisions on their own. A substitute decision-maker steps in to make choices about medical treatment, personal care, and living arrangements. Their role is to follow the person’s known wishes or act in their best interests when those wishes are not clear. Families can plan ahead by legally appointing someone they trust, and any valid Advance Care Directive must be followed. Understanding how substitute decision-making works helps ensure the person’s rights, preferences, and wellbeing remain at the centre of care.
Supported decision making is a rights-based approach that helps you stay in control of your life as you receive aged care services. Instead of others making choices for you, this approach focuses on giving you the information, tools, and support you need to make your own decisions. This support can come from family members, friends, or independent advocates who help you understand options and express your preferences.
The Aged Care Statement of Rights outlines the protections every older person can expect when receiving funded aged care services in Australia. It affirms core rights such as independence, choice, equitable access, quality and safe care, privacy, and clear communication. The Statement also ensures that individuals can speak up, provide feedback, or make complaints without fear of unfair treatment. For providers, it establishes clear responsibilities to act in line with these rights and demonstrate genuine understanding in daily practice. This framework places the dignity, identity, and preferences of the older person at the centre of all care decisions.
Self-advocacy is the ability to speak up for your needs, preferences, and rights when receiving aged care. It helps maintain autonomy, ensure quality services, and improve communication with care providers. By asking questions, expressing preferences, raising concerns, and keeping simple records, individuals can take an active role in directing their care. When extra support is needed, family, friends, or independent advocates can help ensure the person’s voice remains central to all decisions.
Sanctions in Australian Aged Care are serious regulatory actions taken when a provider fails to meet required quality and safety standards. This article explains what sanctions are, why they are imposed, and the steps that lead to them, including Notices to Remedy and decisions by the Aged Care Quality and Safety Commission. It outlines common sanction conditions, their impact on providers, and what they mean for residents. The summary also answers key questions about sanction duration, consequences for ongoing non-compliance, how to find sanctioned facilities, and resident rights. The goal is to help readers clearly understand how sanctions protect the safety and wellbeing of older Australians.
A Registered Supporter is a formally recognised role under the new Australian Aged Care Act. This role helps an older person understand information, explore their options, and communicate their decisions about aged care services. The supporter does not make decisions on behalf of the person. Instead, they strengthen the older person’s ability to make their own choices. The Registered Supporter may request information from providers, explain options, and assist the older person in expressing their preferences. The role is overseen by the System Governor to ensure transparency, accountability, and protection of the older person’s rights.