Steps to Create a Training Plan

A well-structured training plan is crucial for the success of any training program. This document provides a step-by-step guide to creating an effective training plan.

Step 1: Identify Training Needs

Assess the skills and knowledge gaps within your team to determine what training is necessary.

Step 2: Set Objectives

Define clear and measurable objectives for the training program.

Step 3: Choose Training Methods

Select the most appropriate training methods based on the objectives and audience.

Step 4: Evaluate the Training

After the training, evaluate its effectiveness and gather feedback for future improvements.

More Glossary items

Using Ai Tools Responsibly Aged Care

Artificial intelligence is rapidly entering aged care — from rostering tools to clinical decision support. This guide helps aged care providers and staff understand how to use AI tools responsibly, what governance is required under the Strengthened Standards, and how Norma by Governa provides AI assistance that is grounded in your own policies, not the open internet.

Family Communication Best Practices Guide

Communicating effectively with families and substitute decision-makers is both a care quality obligation and a relationship investment. This guide helps aged care staff navigate everything from routine updates to difficult conversations — building trust, supporting family involvement and meeting their obligations under Standard 1 and Standard 6 of the Strengthened Aged Care Quality Standards.

Understanding Aged Care Act 2024

The Aged Care Act 2024 is the most significant legislative overhaul of Australian aged care in over 25 years. This training guide helps aged care staff understand the key changes, their individual obligations under the new Act, and how it connects to the Strengthened Aged Care Quality Standards — all written in plain language for frontline workers.

Supervision And Performance Review Framework

Regular, structured supervision and performance reviews are a Standard 2 requirement under the Strengthened Aged Care Quality Standards — and a cornerstone of a safe, high-performing aged care workforce. This framework guides managers through conducting effective supervision sessions, managing performance concerns and documenting outcomes for audit.

Staff Role Based Competency Assessment Framework

A structured, role-based competency framework is the backbone of workforce quality in aged care. This guide and downloadable framework help aged care providers define required competencies by role, conduct structured assessments, and maintain evidence of a skilled and capable workforce — as required by Standard 2 of the Strengthened Aged Care Quality Standards.

Restraint Minimisation Safe Use Training

The use of restraints and restrictive practices in aged care is one of the most heavily regulated — and ethically significant — areas of care. This training guide helps staff understand the legal requirements for authorising and monitoring restraint, the primacy of least-restrictive alternatives, and how to document restrictive practices in compliance with the Strengthened Aged Care Quality Standards.

Manual Handling Safe Work Practices

Manual handling injuries are the leading cause of workplace injury among aged care workers in Australia. This training guide equips staff with safe manual handling principles, correct equipment use, and an understanding of their WHS obligations — protecting both residents and workers from preventable harm.

Infection Control Competency Assessment Tool

Effective infection prevention and control (IPC) is fundamental to resident safety in aged care. This competency assessment tool helps aged care providers verify that all staff can implement standard precautions, use PPE correctly, manage outbreaks and meet their obligations under Standard 5 of the Strengthened Aged Care Quality Standards.