Digital Readiness Checklist

Our free Digital Readiness Checklist is a step-by-step guide to navigating the reforms. It covers all critical deadlines, including GPMS maintenance windows , claim submission cut-offs , and the critical 3-7 November action window to update your service and pricing information.

Published

January 16, 2026

Are You Ready for the 1 November 2025 Digital Overhaul?

A new Aged Care Act is set to commence on 1 November 2025, introducing sweeping changes to digital systems, compliance, and reporting obligations.

Organizations are facing a critical deadline to update their processes to ensure the continuity of service, operations, and payments. This transition requires a coordinated effort to update everything from IT systems and business processes to pricing information in government portals and funding claims.

This Digital Readiness Checklist is your comprehensive, step-by-step guide to navigating these complex reforms. Download the free guide to build your transition plan and ensure you don't miss a critical step.

🚀 Your Complete Guide to Digital Readiness

This free download provides a detailed, actionable plan, breaking down high-level goals into a specific, time-bound checklist.

Key Readiness Goals

Our checklist helps you ensure your organization can:

Understand the new Act's principles and reporting obligations.

Review and update your services, pricing, and information in government systems.

Update your funding and payment processes to successfully make claims and get paid.

Adapt your business processes, training, and IT systems for the changes.

Communicate with participants and ensure they have new service agreements.

The Actionable Timeline: What's Inside

The checklist is organized by date to keep your team on track.

January–June 2025: Foundations
- Learn how to review key documents like the 'Guide to Digital Changes for Providers' and 'Support at Home Provider Transition Guide'.
- Get instructions for engaging your IT providers to prepare your ICT systems.
- Follow steps to review your deeming information and maintain your provider details in GPMS.
July–August 2025: Preparation
- Assess the operational impacts of new digital changes, such as new claims submission processes.
- Review resources for the Aged Care Provider Portal (ACPP) to stay on top of claiming processes.
- Assist your Home Care Package (HCP) care recipients in navigating the reforms.
September–October 2025: Deadlines & Training
- Get guidance on training your workforce on the technical changes to your internal systems and government portals.
- Find out how to upload your revised pricing schedule to the My Aged Care Service and Support Portal.
- Meet critical deadlines for submitting GPMS changes by 5:00 PM (AEDT) Friday 17 October 2025.
- Finalise all claims and entry events (by 24 Oct for Residential, 31 Oct for Home Care).
November 2025: Go-Live
- Deploy your internal digital and operational changes in preparation for the 1 November 2025 start date.
- Complete the CRITICAL ACTION WINDOW from 3-7 November to verify and update your service and pricing information.
- Engage with transitioning HCP care recipients to enter into new Support at Home service agreements.

❗ Don't Miss Key Dates & System Downtimes

This transition involves critical system maintenance periods and hard deadlines. Our checklist gives you a clear, at-a-glance view of every key date, including:

Oct 17 (Fri): DEADLINE for GPMS material changes.

Oct 17-19: GPMS Maintenance 1 (System unavailable).

Oct 24 (Fri): DEADLINE for Residential Aged Care claims.

Oct 30 - Nov 3: GPMS Maintenance 2 (System unavailable).

Oct 31 (Fri): DEADLINE for Home Care provider claims.

Oct 31 - Nov 1: ACPP Maintenance (System unavailable).

Nov 1 (Sat): New Aged Care Act starts.

Nov 3-7: CRITICAL ACTION WINDOW for providers to log in and update service/pricing info.

Nov 30 (Sun): DEADLINE for final October 2025 HCP claims.

The checklist also includes a full directory of support contacts , including the My Aged Care Helpline , Services Australia Enquiry Line , and specific emails for GPMS and deeming enquiries.

⬇️ Download Your Free Checklist Today

The 1 November 2025 deadline is not just a date—it's a fundamental shift in operations. Download the complete checklist now to build your transition plan, protect your revenue, and ensure seamless service continuity.

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