Dementia Care Training Module

Dementia affects more than half of all permanent residents in Australian aged care. This training module equips staff with practical, evidence-based strategies for providing person-centred dementia care — covering communication, responsive behaviours, safety and dignity — all aligned to the Strengthened Aged Care Quality Standards.

Published

May 29, 2026

Dementia Care Training Module for Aged Care Workers

Dementia is the single most common condition among permanent residents in Australian aged care, affecting more than 50% of those in residential settings. Providing high-quality dementia care requires more than task completion — it demands empathy, specialist communication skills, and a deep respect for the person behind the diagnosis. This training module builds those capabilities across your entire care team.

What This Training Covers

Types of dementia and how the condition progresses
Person-centred dementia care — seeing the person, not the diagnosis
Communication strategies for different stages of dementia
Understanding and responding to responsive behaviours
Maintaining dignity in personal care — bathing, continence, oral health
Environmental modifications that reduce distress
Supporting families and carers of people living with dementia
Documentation and care planning for dementia support

Key Learning Outcomes

Describe the main types of dementia and their effects on cognition, behaviour and function
Apply person-centred communication techniques in daily care interactions
Recognise and appropriately respond to responsive behaviours
Implement environmental and routine strategies to reduce distress
Document and report changes in dementia-related behaviours accurately

Who Should Complete This Training

All direct care staff working in residential aged care, memory support units and community home care. Particularly important for PCAs and enrolled nurses who have the most frequent direct contact with residents living with dementia.

Alignment to the Strengthened Aged Care Quality Standards

This module supports compliance with Standard 1 (The Person) — identity, dignity and individual choice — and Standard 4 (Care and Support), which requires individualised care planning that reflects the needs and preferences of each consumer, including those living with cognitive impairment.

Dementia Care Compliance, Simplified

Governa's Norma assistant helps care teams quickly access your facility's dementia care policies and connect them to the Strengthened Standards. No more searching through folders — Norma finds the answer grounded in your own documents.

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