Governa Glossary

Learn what a behaviour support plan is and why it is important for safe care. Discover how these plans help manage changed behaviours and protect rights.

Discover how bereavement support helps you manage grief and loss. Learn about counseling, groups, and emotional care to help you heal after a death.

Learn about CALD (Culturally and Linguistically Diverse) groups, why the term is used, and how it helps in providing fair services to all people.

Understand how the CHSP helps you maintain independence at home. Learn about eligibility, services, and costs. Read the full definition here.

Learn the definition of a campaign. Understand how businesses use coordinated activities to reach specific goals and track results effectively.

The term "capacity" carries significant weight, especially when discussing the care and well-being of older adults. In the context of aged care, capacity refers to a person's legal ability to make their own decisions. This includes decisions about medical treatment, financial matters, living arrangements, and daily activities.

Care fees and charges in aged care are payments made by residents for services like personal care, health support, and accommodation, with transparent calculations and clear communication to ensure fairness and trust.

Care finders are services that assist older individuals and their families in navigating aged care options by providing personalized guidance, comparisons, and support to help them choose the best care for their needs.

A care leaver is a young person transitioning from state care (like foster or residential care) to independent living, often facing challenges but supported by various services to build a stable future.

Care Minutes set the minimum amount of direct care time each aged care resident must receive each day. They ensure facilities have enough qualified staff to meet residents’ clinical, personal, and emotional needs.

A care plan is a personalized written guide outlining the support and services an older person needs for daily activities, health, and well-being, created through assessments and regular updates to ensure tailored and effective care.

A care recipient is an older person receiving support in aged care, actively participating in their care plan to ensure their needs and preferences are met through services like personal care, health support, and social activities, all delivered with clear communication and respect for their dignity.

Learn about the care and services plan in aged care. Discover how it helps meet your needs, goals, and preferences for safe, quality support.

Learn about the Care delivery location (CDL) in the aged care system. Understand its role in registration and service delivery for providers.

Discover the definition of a carer, their vital role in supporting older people, and how their contributions shape aged care. Learn about responsibilities and available support.

Carer Allowance is a government payment that provides financial support to individuals caring for someone with significant needs due to disability, illness, or aging, helping cover additional costs and recognizing their efforts.

Carer Gateway is a supportive service providing carers with easy-to-access information, advice, and resources to help them manage caregiving tasks and find local support services.

Carer Payment is a government financial support for individuals caring for someone with significant needs, offering financial relief through a transparent eligibility and calculation process while complementing other support services to aid carers effectively.

The aging population faces challenges that need to be addressed for better care.

Learn what constitutes a change in circumstance under the Aged Care Act 2024. Discover your reporting obligations and timelines to maintain compliance.

Learn what changed behaviours mean in aged care settings. Discover causes, examples, and management strategies to support loved ones effectively. Read more.

The Charter of Aged Care Rights is a document outlining the rights of elderly individuals in care, ensuring respectful, fair, and safe treatment while promoting dignity, choice, privacy, and transparency in aged care services.

Learn the definition of choking and how to recognize airway obstruction. Discover prevention tips and emergency steps to take. Read the full glossary guide now.

A chronic disease is a long-lasting health condition that requires ongoing management to maintain quality of life.