Governa Glossary

An accommodation charge is a fee that residents pay for their living space in a residential aged care facility. It covers room costs, maintenance, and upkeep but does not include care services.

An accommodation contribution is a regular fee paid by a resident in a residential aged care facility to help cover the cost of their living space, maintenance, and related expenses, as outlined in their agreement with the care provider.

Accommodation costs are fees paid by a resident in a residential aged care facility for their living space. These payments cover room expenses, maintenance, and upkeep but do not include care services.

An accommodation payment is a regular fee paid by a resident in a residential aged care facility to cover the cost of their living space, maintenance, and related expenses, as outlined in their agreement with the care provider.

An accommodation bond is a refundable deposit paid by residents or their families when moving into a residential care facility. It acts as financial security for unpaid fees or damages and is returned when the resident leaves, provided there are no outstanding costs.

Accreditation in aged care is a process where an external agency reviews a facility to ensure it meets safety, care, and management standards. It builds trust, assures families of quality care, and helps facilities improve services.

Acknowledgement in aged care is the formal recognition of received information, feedback, or complaints. It reassures residents, families, and staff that their concerns are heard and valued.

Learn what Act (the) means in aged care. Discover how the Aged Care Act 2024 protects older people and sets rules for providers. Read the full definition here.

An action plan is a document outlining steps a residential aged care facility takes to address issues or improve care. It details tasks, responsibilities, and timelines.

Learn what active supervision means and how it keeps environments safe. Discover specific strategies to watch, listen, and engage effectively.

The journey through Aged Care often involves making important choices regarding a loved one's well-being, health, and finances. When an older person is unable to make these decisions themselves, a legally recognized figure steps in: the Active, Appointed Decision Maker.

Learn the definition of Activities of daily living. Find out why these tasks matter for healthcare, independence, and long-term care planning. Read now.

An additional service fee is an extra charge for optional services in a residential aged care facility. It covers services beyond standard care and is outlined in the resident agreement.

Additional services and items provided at no cost in residential aged care facilities, such as meals, social activities, and transportation, enhance residents' comfort, well-being, and quality of life as part of their care package to ensure a supportive and inclusive living environment.

The journey into aged care can bring many questions, particularly concerning costs. When reviewing the services offered by different providers, you will often encounter the phrase "additional services/items provided at no cost."

The Administrative Appeals Tribunal is an independent body that reviews decisions made by government agencies, ensuring fairness in cases affecting aged care residents and their families.

Administrative Review Tribunal (ART) Overview Quick Definition: The Administrative Review Tribunal (ART) is an independent federal body in Australia tasked with reviewing administrative decisions…

Advance care planning is a collaborative process where residents, families, and care providers document and regularly update the resident’s future healthcare preferences, ensuring their wishes are respected and followed when they cannot communicate.

Discover the meaning of advance care planning. Understand how to document your medical wishes for the future. Start preparing your strategy today.

Learn what advance care planning documents are and how they protect your medical choices. Discover the key forms you need for future peace of mind.

An Advanced Care Directive is a legally binding document that outlines an individual’s future healthcare preferences, established through discussions with family and medical professionals to guide respectful decision-making and reduce conflicts during emergencies when the person cannot communicate their wishes.

Understand the definition of an adverse event in healthcare and clinical trials. Learn how safety reporting protects patients. Read the full guide here.

An advocacy group is an organization that supports aged care residents by amplifying their voices to ensure their rights and needs are addressed, collaborating with decision-makers to resolve issues, and striving to enhance the quality and fairness of the aged care system.

Advocacy services empower aged care residents by providing trained support to voice their rights, address concerns with care providers, and ensure fair treatment, enhancing care quality and trust.