Governa Glossary

What is a major non-conformance? Read our guide on how to identify serious audit failures, their causes, and how you can fix them to keep your license.

Learn the basics of the management of risk. Discover how you can identify hazards, assess danger, and build a safer environment for everyone.

Meals in aged care provide essential nutrition, support health, and improve well-being. Balanced diets help older adults maintain strength, prevent illness, and enjoy life.

The means-tested care fee is a payment some aged care residents make based on their income and assets. It helps cover care costs, with limits to prevent financial strain.

Learn how mediation helps people resolve disagreements with the help of a neutral third party. Discover the process, benefits, and how it works for you.

Learn about the definition of medication, how medicines are managed in care settings, and your rights regarding safe usage and informed consent.

Learn about medication administration. This guide covers the rights of medication, safe delivery methods, and your duties in a care setting.

Learn about medication management in aged care. This guide covers safe practices, legal duties, and how to help older people with their medicines.

Learn how a medication management system helps you provide safe and accurate medicine to older people. This guide covers stages, safety, and quality standards.

Learn how medication reconciliation keeps your medicine list accurate during hospital stays or care moves. Follow our guide to prevent drug errors.

Learn what a medication review is and how it helps you manage your medicines safely. Discover the benefits of regular check-ups with your pharmacist or GP.

Learn what medicine is, how it works, and the different types of treatments available to help you stay healthy and manage illness.

Find out what a medicine side-effect is and how it affects you. This guide helps you identify reactions and manage them for better health.

Learn what a medicine-related adverse event is, why it happens, and how to stay safe. This guide helps you manage your medications and avoid harm.

Learn what a medicines list is, why you need one, and how to keep it updated. This guide helps you manage your health and stay safe with your daily treatments.

What is mental health? Learn about emotional wellbeing, common challenges, and how to find support in this clear guide for everyone.

Learn about mental illness, its types, and how to manage mental health. This guide provides clear information for you and your loved ones to find help.

Learn what a minor non-conformance means for your aged care service. Find out how to fix small gaps in quality standards and keep your care safe.

Learn how monitoring works in the aged care system. Discover how checking care quality helps protect older people and keeps providers meeting their duties.

Understand monthly care statements in aged care. Learn what information is included, how to read your report, and how it helps you stay informed about your care.

Learn how multidisciplinary care uses a team of health experts to support you. Discover how doctors, nurses, and therapists work together for your health.

Learn how My Health Record works. This guide explains how your digital health summary stores medical data and how you can manage your privacy and access.

Learn about NAPS (National Approved Provider System) in the aged care sector. Understand its history, function, and the transition to the new GPMS platform.

Discover how the NATSIFACP program helps Aboriginal and Torres Strait Islander people receive aged care while staying in their local communities.