Does Documentation Affect Care? What 237 Aged Care Workers Told Us

Does Documentation Affect Care? What 237 Aged Care Workers Told Us

Does the amount of documentation get in the way of quality care? We asked 237 residential aged care workers and the answers weren’t black and white.

While 29% of aged care workers said documentation doesn’t impact care, 13% said it does, but the majority 58% gave conditional responses like “sometimes” or “it depends sharing nuanced insights shaped by real-world realities

What really matters?  

🧠 Staffing levels

🖥️ System efficiency

⏱️ Time pressures

📋 And whether documentation is designed to support care, not compete with it.

Read our full white paper to explore the real-world impact of compliance workload, and how smart systems like Governa can help: Insights from Aktrapid’s Aged Care Standards Survey - Question 4 Analysis

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