About Stephen Becsi OAM

Stephen Becsi OAM is the Chief Executive Officer of Apollo Care and a nationally recognised leader in aged care governance and system innovation. With over two decades of executive experience, Stephen has built a reputation as a strategic builder of scalable, compliant, and human-centred aged care models. He regularly speaks at national and international forums - including the Aged Care Leadership Forum and the Care Expo Taipei 2025, championing culture, technology, and data-driven transformation in the sector.

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About Apollo Care

Apollo Care Alliance is an Australian aged care group that unites community-based not-for-profit providers under a shared governance and technology model. Founded in 2017, it provides scale, financial stability, and modern SaaS-based systems to ensure regional facilities remain viable, compliant, and community-driven in a reform-heavy environment.

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Episode Insights: How Apollo Care Is Redefining Regional Aged Care Governance

1. Decentralised Governance and Local Empowerment

Stephen Becsi OAM, CEO of Apollo Care, shared how their model flips the traditional aged care structure. Rather than centralising power, Apollo Care empowers regional site managers as mini-CEOs, trusted to make operational, financial, and compliance decisions with real-time data visibility.

💡 Insight: Sustainable governance in aged care doesn’t mean more control, it means giving local leaders the right data and authority to act with confidence.

2. Data-Driven Decision Making Through the Operational Insights Suite (OIS)

Apollo Care’s Operational Insights Suite aggregates live data across finance, culture, compliance, and care outcomes into one transparent dashboard. Each site’s performance is tracked against a balanced scorecard, focusing on residents, systems, staff, and financial health.

💡 Insight: True innovation in aged care lies in uniting siloed data streams. When local teams can see and understand their KPIs, accountability and culture follow naturally.

3. A Scalable Solution for Regional Sustainability

As regional aged care homes face mounting pressure from funding shortfalls and reform complexity, Apollo Care’s alliance model gives smaller providers scale without losing identity. Each organisation keeps its original constitution and community brand while gaining access to Apollo Care’s central governance, cloud-based tools, and funding network.

💡 Insight: Apollo Care acts as a safety net for regional aged care, preserving community identity while meeting national compliance standards.

4. Merging Psychology and Technology: The Age Right Suite

Apollo Care integrates human behaviour and technology through its Age Right Suite, combining staff wellbeing analytics, leadership wisdom, and resident wellness. With engagement rates over 90%, the model uses SaaS-based psychology tools to strengthen workplace culture.

💡 Insight: Measuring culture is no longer subjective, when psychology meets SaaS, you can quantify wellbeing and see it reflected in care outcomes.

5. Preparing for the Strengthened Aged Care Standards (2025)

Stephen highlights that the upcoming Aged Care Act and Strengthened Standards will challenge smaller operators with higher governance, risk, and compliance requirements. Apollo Care’s structure, combining private capital access, shared governance, and transparent data - positions it ahead of this curve.

💡 Insight: Future-ready aged care organisations are already embedding compliance and governance into their daily operations, not treating them as audits.

6. Community-Led Scale: “The IGA in Reverse” Analogy

Stephen compares Apollo Care to an IGA in reverse - creating a powerful network where independent providers retain local branding while leveraging shared scale, systems, and financial backing.

💡 Insight: True innovation respects the DNA of local care communities, scale should amplify, not erase, what makes them unique.

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