About Dr Richard Rosewarne

Dr Richard Rosewarne is the Chief Analyst at Apollo Care, specialising in aged-care analytics, organisational design, and AI-driven performance systems. He leads the development of Max AI and the Operations Insight Suite, helping aged-care leaders translate data into actionable insights that strengthen governance, compliance, and financial outcomes.

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Episode Insights: Turning Care Data into Decisions

1.  Turning Data into Decisions

Dr Richard Rosewarne, Chief Analyst at Apollo Care, explains how data analytics and artificial intelligence are transforming aged-care leadership. Through Apollo’s Operations Insight Suite (OIS) and Max AI, aged-care teams can interpret complex financial, clinical, and cultural data in real time, converting information into smarter, faster decisions that directly improve care outcomes.

💡 Insight: AI becomes most valuable when it empowers people, not when it replaces them.

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2.  The Operations Insight Suite (OIS)

OIS is Apollo Care’s AI-enabled analytics portal that consolidates information across finance, governance, care, and hospitality systems. It helps regional managers and site leaders visualise the key performance indicators (KPIs) they influence - creating ownership, accountability, and clarity around what drives EBITDA and compliance.

💡 Insight: When staff understand the levers behind performance, compliance and profitability align naturally.

3.  Introducing Max AI

Max AI - short for Maximising Performance in Aged Care, is Apollo Care’s proprietary AI assistant that learns from thousands of operational questions asked by aged-care leaders. Trained on secure, facility-specific data, Max AI interprets trends, flags inefficiencies, and suggests evidence-based actions — from cost optimisation to resident experience improvements.

💡 Insight: Max AI represents the next generation of organisational intelligence, a practical tool for frontline decision-makers.

4.  Data Democratisation and Healthy Competition

By giving every facility access to the same performance dashboards, Apollo Care has created a culture of transparency. Managers can benchmark their sites against peers, sparking collaboration and healthy competition that lifts outcomes across the network.

💡 Insight: Open data builds motivation, maturity, and continuous improvement in aged care operations.

5.  The Future of AI in Aged Care

Dr Rosewarne predicts AI will streamline head-office workloads while amplifying frontline care. Tools like Max AI will help smaller regional providers stay viable by offering the analytical power of a full corporate team, enabling them to maintain compliance, efficiency, and person-centred care in a changing regulatory landscape.

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