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Ask in plain language
A staff member asks Ask Norma a question in the language that feels most natural to them.
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New integration
eCase information, easier to access.
Give aged-care and home-care teams a simple way to query authorised eCase data in plain language—and in more than 50 languages.
Designed to support care teams without changing how information is managed in eCase.
Plain-language queriesStaff can ask naturally instead of searching through screens and records.
50+ languagesSupport a diverse care workforce with multilingual access.
Authorised informationResponses remain subject to each user’s approved access.
The right information, closer to care.
Ask Norma brings together authorised eCase information and your approved policies through one conversational interface. Staff can find relevant answers while care is being delivered, without moving between multiple systems.
Explore the information available →A simpler path to an answer.
Governa helps turn existing information into clear, accessible responses for the people delivering care.
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Find relevant context
Ask Norma searches the information the user is authorised to access from eCase and approved organisational policies.
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Respond with a source
The user receives a clear response with source context, helping them understand where the information came from.
Information at their fingertips
Useful context for care teams.
Help staff locate relevant resident and client information when and where care is delivered.
- Care plans
- Medication records
- Progress notes
- Policies and procedures
Built for the realities of care.
Whether teams support residents in a facility or clients in their own homes, important information needs to be straightforward to find.
Residential aged care
Help clinical, care and operational teams access relevant information closer to the resident and the point of care.
Home and community care
Give mobile and distributed teams a simpler way to find authorised client information while working across locations.
Governed access
Useful answers, within existing permissions.
The integration is designed to make authorised information easier to query—not to bypass the controls around it.
- Information remains subject to user access
- Responses identify relevant source context
- Approved policies can sit alongside eCase information
Already using eCase?
See what the integration could look like for your care teams.
Book a walkthrough to explore how Governa can connect with your existing environment and support staff with faster access to authorised information.
Book an integration walkthrough