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Dear Executive Team,
As the strengthened Aged Care Quality Standards near implementation, providers like yours are facing growing administrative burdens, increased regulatory pressure, and the risk of costly penalties for non-compliance.
To make matters more challenging, many aged care organisations continue to rely on siloed, expensive, and often outdated software systems—frequently clunky, inefficient, and difficult to use.
That’s why I’m reaching out on behalf of Governa.ai, a compliance management platform purpose-built to meet the requirements of the new strengthened Aged Care Standards. We offer an affordable, modern solution that unifies fragmented compliance data into a single platform and maps it directly to the new standards—providing real-time coverage insights and gap analysis.
Using secure AI, Governa identifies thematic matches between your documentation and the standards, eliminating the guesswork and ensuring your organisation is always audit-ready.
In this short proposal, you’ll find information on how we deliver this, who we are, and our pricing model.
Regardless of your appetite for changing systems, I genuinely believe a discovery call, demo, or short meeting would be highly valuable—even if only to benchmark what a modern compliance system can and should achieve.
Devon Passmore
Product Manager - Governa.ai
Here's what you'll find in this proposal:
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Who are we?
About Governa
Governa is an Australia-based, AI-powered compliance platform purpose built for the aged care sector.
As regulatory requirements continue to evolve, Governa equips providers with the tools they need to stay ahead, reducing administrative burden, improving audit readiness, and ensuring alignment with the new Aged Care Quality Standards.
As regulatory requirements continue to evolve, Governa equips providers with the tools they need to stay ahead, reducing administrative burden, improving audit readiness, and ensuring alignment with the new Aged Care Quality Standards.
" Our mission is to equip aged care providers with the power of AI and automation, freeing up time, reducing administrative burden, and enabling greater focus on delivering exceptional care. "
Navigating Regulatory Complexity
With new standards and reporting obligations, keeping up with compliance requirements has become increasingly difficult. Governa simplifies this by mapping standards, policies, and evidence in one intelligent platform.
Administrative Overload
Governance and quality teams are burdened with paperwork, duplicative documentation, and siloed systems. Governa automates and streamlines these processes, freeing up time and resources.
Limited Visibility Across the Organisation
Without a central view of compliance, it’s hard to know what’s missing or at risk. Governa offers real-time visibility and insights, ensuring gaps are identified and addressed proactively.
Reactive, Not Proactive Compliance
Most compliance efforts are reactive—rushed before audits or inspections. Governa enables continuous, real-time compliance tracking so providers can move from crisis management to quality improvement.
Disconnected Frontline Staff
Frontline teams often lack access to the information they need to understand and align with compliance requirements. Governa supports direct engagement with frontline staff through tools like Care Bot, turning compliance into a team-wide effort.
Risk of Non-Compliance
Increased scrutiny from the Aged Care Quality and Safety Commission means the cost of non-compliance is higher than ever. Governa reduces this risk by ensuring documentation is always up-to-date, complete, and aligned to current standards.
Fragmented Systems
Despite strong reporting cultures, many providers are held back by systems that make it difficult to capture, track, and follow up on incidents in a structured way. Governa streamlines incident management by centralising reports, linking them to relevant standards, and ensuring visibility across teams to support timely action and continuous improvement.
Risk and Hazard Registers Lack Structure and Integration
Providers are often reliant on static or disconnected tools to manage risk and hazard registers, limiting their ability to track trends or demonstrate control measures. Governa provides an integrated, dynamic register that links risks to standards, policies, and actions—making it easier to maintain oversight and support proactive risk management.
How It Works
Explore the latest updates, expert insights, and success stories from Governa and the aged care sector.
Governa’s proprietary AI quickly scans your existing policies, aligns them with new standards, and performs a thorough gap analysis to pinpoint non-compliance and suggest detailed mappings.
This powerful tool also detects thematic overlaps, enhancing policy writing efficiency and ensuring your organization stays ahead of regulatory changes with ease.
This powerful tool also detects thematic overlaps, enhancing policy writing efficiency and ensuring your organization stays ahead of regulatory changes with ease.
Governa’s advanced evidence mapping system enables you to effortlessly align and map evidence to policies and standards, ensuring proactive compliance and audit readiness at all times.
This robust platform allows for easy document uploads, efficient management, and secure permission settings, providing a comprehensive solution for tracking and demonstrating compliance with current standards.
This robust platform allows for easy document uploads, efficient management, and secure permission settings, providing a comprehensive solution for tracking and demonstrating compliance with current standards.
Governa’s gap analysis tools and percentage-based completion metrics provide compliance managers and company leadership with a clear, top-level overview of compliance at both the facility and organizational levels.
These features make it easy to monitor progress and ensure that all areas meet regulatory standards. Additionally, the system allows for tasks to be assigned directly to relevant departments and individuals, simplifying the process of achieving and maintaining 100% compliance.
These features make it easy to monitor progress and ensure that all areas meet regulatory standards. Additionally, the system allows for tasks to be assigned directly to relevant departments and individuals, simplifying the process of achieving and maintaining 100% compliance.
Risk, Hazards, Incidents
Governa’s risk, hazard, and incident reporting system simplifies the process of tracking, assigning, categorizing, and monitoring all aspects of continuous monitoring and improvement. It includes a robust Serious Incident Reports (SIRS) system, ensuring comprehensive oversight and facilitation of proactive management practices.
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Introducing Norma Compliance Helper
Norma – Your AI Compliance Assistant
Norma is Governa’s built-in AI chatbot designed to help staff quickly and confidently navigate compliance. Accessible across the platform, Norma acts as an on-demand assistant to support teams in understanding and applying the Aged Care Quality Standards in real time.
Answer Compliance Questions Instantly
Ask Norma anything about the Aged Care Quality Standards, policies, or evidence requirements—Norma provides accurate, contextual answers on the spot.
Search and Interpret Policies with Ease
Norma makes it easy for users to search policies, highlight relevant sections, and understand how they apply in different contexts—all in plain language.
Assess Gaps and Coverage
Norma helps governance teams identify gaps in policy or evidence, offering suggestions to improve alignment with the standards.
Support Frontline Understanding
Frontline staff can use Norma to understand how their daily work connects to quality outcomes—without needing to read through lengthy documentation.
Pricing Overview
At Governa, we offer a simple and flexible pricing model designed to suit providers of all sizes. We charge a small annual fee per bed, with discounts applied based on factors such as:
Answer Compliance Questions Instantly
Profit or not-for-profit status
Organizational scale and structure
Number of facilities under management
Based on our review of your estimated bed count
(sourced from the 2024 Govement Data), you have approximately:
(sourced from the 2024 Govement Data), you have approximately:
We have blurred pricing in this document to ensure confidentiality. If you would like to receive your tailored pricing breakdown, please contact our team directly at
Security Features
Protecting Data at Every Level
All information is encrypted in transit and at rest using healthcare-grade encryption standards—ensuring your data is always secure.
Data Residency Guaranteed
All data is securely hosted in Australia, meeting local data sovereignty and compliance standards.
Access Only Where It’s Needed
Granular permission settings ensure staff only access the information relevant to their role—supporting security and compliance.
Built for Healthcare Compliance
We align with the Australian Privacy Act, Health Records Acts, and Information Privacy Principles to ensure full regulatory coverage.
Designed for High-Stakes Environments
With audit trails, evidence logs, and tamper protection, Governa is built to meet the demands of the healthcare and aged care sectors.
Your Data Stays Private
We never send sensitive information to public or third-party AI services. All AI interactions are handled in secure, governed environments.
Smart, Safe, and Compliant by Design
Our AI understands aged care context without compromising compliance. Controls are in place to ensure AI responses remain within regulatory boundaries.
Security Tailored to Sensitivity
Our platform classifies data based on sensitivity and applies tailored controls accordingly—ensuring the right level of security for every AI interaction.
Book a Demo
Experience how Governa simplifies aged care management with an intuitive and efficient platform. In this demo, you’ll:
Get a personalized walkthrough of Governa’s key features.
See how it adapts to your facility’s needs.
Have your questions answered by our experts.
Book your free demo today and discover how Governa can enhance your operations.
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