Build vs Buy? for AI Compliance in Aged Care

Build vs Buy? for AI Compliance in Aged Care

Building an in-house AI solution for aged care compliance might sound appealing; after all, creating a minimum viable product is easier today than ever. But the real challenge isn’t building; it’s achieving speed, scale, and reliability across diverse aged care operations.

Scaling an AI system to serve multiple facilities, staff, and regions requires:

  • Integrations with evolving regulatory knowledge
  • High-volume data ingestion from audits, incident reports, and care documentation
  • Low-latency retrieval systems for real-time insights
  • Strong access controls to protect sensitive resident data
  • On-prem and cloud hosting flexibility
  • Robust SLAs to guarantee uptime and compliance continuity

This complexity multiplies when scaling across entire aged care groups or networks, where each site may operate with slightly different workflows, systems, and needs. In-house solutions often buckle under this weight, forcing providers to build multiple systems, a cost and operational burden that doesn’t scale as well as partnering with a specialised AI provider.

A Simple Analogy

In the 1990s, Apple, a powerhouse in computers - tried to break into the gaming console market with the Apple Pippin. Despite Apple’s resources and reputation, the Pippin flopped. Why?

Because Apple was great at computers, not at building gaming ecosystems. They underestimated the complexity, competition, and specialised expertise needed to succeed in that space.

Meanwhile, companies like Sony (with the PlayStation) and Nintendo thrived - not because they had more resources, but because they were focused on what they were best at and partnered with the right developers, creators, and ecosystem players.

Industry-Backed Insight

BCG research shows that only 10% of companies have mastered scaling generative AI to create real value. For early adopters, the best strategy is to:

  • Prioritise a few key projects
  • Leverage outside partners and turnkey systems like Governa
  • Implement strong governance to keep AI initiatives on track

With Governa, you gain an AI partner purpose-built for aged care, offering pre-built compliance workflows, automated evidence mapping, and real-time gap analysis to help you meet and exceed the Aged Care Quality Standards.

  • Don’t spend years (and huge budgets) trying to build something in-house.
  • Don’t take on the scaling and reliability risks yourself.
  • Partner with Governa, the turnkey AI solution that empowers aged care providers to simplify compliance, optimise funding, and deliver the highest quality care.

Let’s chat about how we can help you carry out compliance with confidence.

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