Addressing Workforce Shortages in Aged Care Policy Development

Addressing Workforce Shortages in Aged Care Policy Development

You have probably heard it before: the aged care sector is short on hands, and not by just a few. The staffing problem is real, growing, and sitting on the laps of policy makers, care home managers, health leaders, and everyday Australians. If you work in the field or know someone who does, then you already know how hard it is to keep up when the number of people needing care is going up while the number of workers is going down.

Let us talk straight about it.

What Is Behind the Staffing Gap?

Before we can talk about policy, we need to lay out the problem. Picture this: more older Australians are living longer, but fewer people are choosing to work in aged care. Why? Well, here is the short version:

  • Wages do not match the workload. Many workers say they are paid too little for what they do.
  • Burnout is everywhere. Care work is demanding. Long hours and emotional strain make it tough to stick around.
  • Training takes time and money. Some want to work in aged care, but the road to qualification can be rough.
  • Respect is lacking. Many workers say they do not feel valued by the system or by society.

It is like trying to fill a leaky bucket. You pour water in, but it keeps dripping out the bottom.

What Is Behind the Staffing Gap

Why Should You Care About Staffing Policies?

Policies are not just for people in suits sitting in government buildings. They shape how care homes run, how many staff are on duty, and how care is delivered to your parents, grandparents, and maybe even to you one day.

Good policies help fix problems. Bad ones make the cracks bigger. That is why getting the policy part right matters more than ever.

Making Jobs in Aged Care Worthwhile

One of the big questions in policy circles is: “How do we make people want to work in aged care?” Here are some ideas that keep coming up around the table:

1. Pay People Fairly

If you want people to do hard work, you have to pay them well. That sounds simple, right? Yet, aged care workers often earn less than people working in supermarkets or fast-food joints.

Policy changes that increase wages and reward long service can help keep workers in the field.

2. Set Safe Staff Ratios

Imagine trying to care for ten people on your own. Now add two more. And maybe someone needs extra help. Without safe staff numbers, people get tired, mistakes happen, and residents suffer.

Policies that set minimum staff-to-resident ratios can stop the load from falling too heavily on any one person.

3. Fund Better Training

Getting qualified can be expensive and time-consuming. Not everyone can afford the courses, especially when they are juggling other jobs or caring for family.

Government funding and support for training pathways can open the door for more people to join the sector.

4. Offer Secure, Full-Time Work

Too many care workers are stuck in short-term or part-time roles. Some want full-time hours but cannot get them. Others worry that their shifts will dry up without warning.

Policies that promote job security and steady rosters can make aged care feel like a real career—not just a stopgap.

Fixing the Leaks in the System

Policies are not magic wands. You cannot write a rule and hope the problem disappears. But you can patch up the leaks.

Think of the aged care sector like an old house. The walls are sound, but the roof needs fixing and the plumbing is rusty. If you do not repair it now, the problems will only grow.

So what needs fixing?

  • Staff turnover is too high. People leave, and new ones are hard to find.
  • Roles are unclear. Some workers wear too many hats, from nurse to cleaner to emotional support.
  • Career progression is limited. Many workers feel stuck with nowhere to grow.
  • Support is thin. There is not enough mental health help for the helpers.

Policies that support career pathways, clarify job roles, and provide emotional support can stop the cycle of “hire, burn out, repeat.”

Fixing the Leaks in the System

Rethinking Recruitment

You cannot fill jobs if no one applies for them. So where do we find new care workers? The answer lies in smart recruitment.

1. Attract Young People

Many school leavers never even think about aged care. Why? Because they do not know much about it—or they think it is low-paid and thankless.

Education campaigns that show the value of care work can help turn that around. So can school visits, work experience programs, and social media that tells the real stories of care.

2. Tap into Skilled Migrants

Australia has always been built on migration. Skilled workers from overseas have long filled gaps in sectors like nursing, cooking, and building.

Policies that allow trained care workers to migrate and work without red tape can give the sector much-needed relief.

3. Support Career Changers

Some people want to switch careers in mid-life. Maybe they used to work in retail, hospitality, or manufacturing. Care work might be a good fit for their values—but they need a path to get there.

Policies can support these transitions by funding short courses and offering paid placements.

Changing the Story Around Care Work

Let us be honest—aged care does not always have the best image. People talk about poor conditions, stress, and low pay. But they do not talk enough about the moments of joy, kindness, and connection that happen every single day.

If we want more people to work in aged care, we have to change the way we talk about it.

That means:

  • Highlighting the meaning behind the work
  • Telling the stories that matter
  • Showing the respect that care workers deserve

When policies back up those values, people are more likely to say, “Yes, I want to be part of that.”

Your Role in the Policy Conversation

You do not have to write laws to have a voice. Whether you are a worker, a family member, a manager, or just someone who cares, your voice matters.

Ask your local representatives what they are doing about aged care employment policy. Join forums, speak up in community meetings, and share what you know. Change starts with conversation.

Looking Ahead

Workforce shortages in aged care will not fix themselves. But with smart, people-first policies, we can make a difference.

The path forward might look like this:

  • Fair pay and secure jobs
  • Funded training and career growth
  • Clear roles and emotional support
  • Smarter recruitment and stronger respect
Workforce shortages in aged care


It is not just about filling roles. It is about building a system that values care, rewards effort, and keeps our older citizens safe and supported.

And who knows? With the right changes, aged care might just become one of the most rewarding fields to work in—not just in sentiment, but in reality.

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